Terms and Conditions
§ 1 Internet platform
Kristin Kossi Studio (“kristinkossi.com”) operates the online shop kristinkossi.com on the internet. You do not need to be a member to visit the kristinkossi.com website (“user”). A user must not be a member to purchase products. A user must register to become a member (§ 3). You will receive personal information about impending sales campaigns via kristinkossi.com’s e-mail service, provided that you have agreed to receive these e-mails. The prices shown on the website are final and include VAT. Freight costs will be charged separately according to your final destination.
§ 2 Validity of the general terms and conditions
2.1 By declaring your agreement at the time of registration, you also declare your agreement with the application of these General Terms and Conditions (hereinafter referred to as “GTCs”). These GTCs define the conditions under which you may use the services provided by kristinkossi.com.
2.2 You can save and print these GTCs at any time from the kristinkossi.com website.
2.3 The general terms and conditions of users, members and partners will not apply to any direct business with kristinkossi.com, even if not explicitly refuted by kristinkossi.com. This also applies if the user, member or partner has prescribed a special format for filing objections. Deviating terms and conditions will not apply unless explicitly confirmed in writing in advance by kristinkossi.com.
2.4 The contract language is German.
§ 3 Registration, termination and restriction of membership
3.1 Registration with kristinkossi.com is free of charge. By registering you become a member. Registration and membership do not give rise to any costs or obligation to purchase. There is no legal entitlement to the conclusion of a contract as a result of registering or becoming a member.
3.2 The data requested during registration and during the life of membership must be provided fully and correctly, including a fully functional e-mail address. Members must update their data immediately if it changes.
3.3 You may only register once as a member of kristinkossi.com. Multiple simultaneous accounts are prohibited and may lead to termination of membership.
3.4 Members must keep their password confidential and inform kristinkossi.com immediately if unauthorized access is suspected.
3.5 kristinkossi.com will delete member accounts inactive for more than 6 months or if the email address is unreachable.
3.6 Members can cancel their membership at any time free of charge via email to customer services.
3.7 kristinkossi.com may cancel membership with 14 days' notice.
3.8 kristinkossi.com may block or terminate membership immediately if the member violates laws, rights of third parties, these GTCs, or shop regulations.
§ 4 Conclusion of contract and reservation of title
The description and presentation of products on kristinkossi.com during sales campaigns do not constitute a legally binding offer, but an invitation to order. Orders may only be made for private household quantities. To order a product, you must either send an email inquiry or place the article in the basket, enter delivery and payment details, agree to the GTCs and Cancellation Policy, and submit the order by clicking “Place Order.”
By submitting your order, you offer to conclude a legally binding contract. You will receive an automated email confirming receipt of your order.
All goods remain the property of kristinkossi.com until full payment is received.
If the product is unavailable, you will be notified immediately and any payment refunded.
kristinkossi.com reserves the right to reject orders without stating reasons.
§ 5 Use of kristinkossi.com
5.1 kristinkossi.com provides services according to the current state of technology and may restrict services for maintenance, capacity, or security reasons.
5.2 It is prohibited to use the services in ways that violate laws, third-party rights, public morals, or for abusive or malicious purposes (e.g., spam, malware, copyright infringement, offensive content, chain letters, harassment, use of temporary emails).
5.3 kristinkossi.com does not generally verify third-party content or links but will remove or block content if illegal or in violation of these GTCs.
§ 6 Inviting friends, product and sales campaign recommendations
6.1 Members may invite friends or recommend campaigns/products by email.
6.2 Such emails must only be sent to individuals who have consented to receive them.
§ 7 Promotional coupons
Coupons are valid for products on kristinkossi.com unless otherwise stated. Coupons have expiration dates and minimum order values. Only one coupon per order can be used. Coupons are non-transferable and may not be combined.
If you cancel an order paid with a coupon, the coupon value is not refunded unless purchased directly for money.
kristinkossi.com is not liable for lost or stolen coupons except when responsible.
§ 8 Warranty and liability
8.1 Warranty rights follow UAE law.
8.2 Liability is limited to cases of intent or gross negligence, including representative actions.
8.3 Liability limits also apply to companies participating in campaigns.
8.4 Explicit guarantees by kristinkossi.com are exceptions.
§ 9 Disclaimer
Users indemnify kristinkossi.com against third-party claims arising from violations of rights, laws, GTCs, or shop regulations. Users must provide information for defense immediately and completely.
§ 10 Copyright and rights of use
Content on kristinkossi.com is protected by copyright, trademark, and database laws. Copying or using content without permission is prohibited.
§ 11 Concluding conditions
11.1 If any provision of these General Terms and Conditions (GTCs) is found to be wholly or partially invalid or unenforceable, or if a loophole arises, this shall not affect the validity or enforceability of the remaining provisions. The parties agree to replace any invalid or unenforceable provision with a valid provision that closely reflects the original intent of the parties.
11.2 These GTCs and any contractual relationships arising from them shall be governed exclusively by the laws of the United Arab Emirates, without regard to its conflict of laws principles.
11.3 Any disputes arising from or in connection with these GTCs shall be subject to the exclusive jurisdiction of the competent courts in Dubai, United Arab Emirates, unless otherwise agreed in writing by the parties.
11.4 Any ancillary agreements or amendments to these GTCs must be made in writing to be effective.
Contact
For membership cancellation or customer service, please contact us via email at: